IMPORTANT INFORMATION…
You should carefully read the following Terms and Conditions. Your purchase or use of our products implies that you have read and contractually agree to these Terms and Conditions.
Bulk Orders…
Bulk orders are just that “Bulk” they are not pre-packaged for resale, the hardware is bulk packaged according to the order and instructions available for download from, or print copies from the website directly, we do not offer one instruction sheet per kit as these are Bulk orders. Bulk orders can have a shade variance between dye lots. Being this is a hardware item that is covered, the possible dye lot shift does not affect the way the product works. Once installed and the silicone is applied around the outside edge you will not see it.
RESALE…
You can resell The Solid Mount on your website, in your store, or in private to your customers. You may not “White Label” The Solid Mount™ or “Compete” on any selling platform that we sell on. If you do we will stop selling directly to you and/or have our lawyer file claims to breach of contract, palming off and trade dress, or another course of action.
Shipping…
At The Solid Mount™, we understand you are not buying a luxury item. It is an item that is needed right away in many cases. So, we commit to getting your order to the post office as fast as possible. We will not guarantee that your order will ship out the same day, but we will try our best based on our schedule and workload. Otherwise, we ship 99% of all orders the next business day. We do not ship over the weekend or holidays, so any orders placed over a weekend, or a holiday will ship the next business day. Click here for more details.
OUR REFUND POLICY…
We do not issue refunds after the product is shipped, which you acknowledge before purchasing any product at our site. We only make exceptions to this rule when the product appears to be not-as-described on a case-by-case basis at our sole discretion. If the product is damaged or missing a part at which time we will replace the defective or missing part. The deadline for any refund for the damaged or missing part claim is one week after the delivery date. There will be a 25% restocking charge plus the cost of the initial shipping ($8.95 – $14.85) on all returns and return shipping will be paid for by the customer. There are no returns on Bulk orders.
MODIFICATIONS…
You are not authorized to make any modification(s) to our products or designs.
UNAUTHORIZED USE…
You shall not place any of our products, Designs, or instructions modified or unmodified, on a diskette, CD, website, or any other medium. You also shall not offer them for redistribution or resale of any kind as white-labeled without prior written consent from our company.
Warranty…
The SolidMount is warranted against the manufacturer’s defects for one year from the date of purchase. The extent of any liability is to replace or repair the mounting bracket or hardware as decided upon by the manufacturer. If purchased from a 3rd party look to them for their warranty information.
OWNERSHIP…
You do not claim intellectual property right or exclusive ownership to any of our product’s designs, instructions, or images, modified, or unmodified, all these items remain the property of Back to Basics Innovative Design. In no event shall our company or its agents be liable for any damages including, but not limited to, direct, indirect, special, punitive, incidental or consequential, or other losses arising out of the use of or inability to use our products.
IMAGERY, CLIPARTS, AND FONTS…
All imagery, clip art, fonts, and video footage used in our products are copyrighted and are an integral part of our products. Any kind of separate usage or distribution is strictly prohibited. Unless otherwise noted, all images and illustrations are the sole property of Back to Basics Innovative Design.
ERRORS, CORRECTIONS, AND CHANGES…
We do not represent or warrant that the Site will be error-free, and free of viruses or other harmful components. We do not represent or warrant that the information available on or through the Site will be correct, accurate, timely, or otherwise reliable. Changes may be made to the site’s features, functionality, or content at any time. We reserve the right in our sole discretion to edit or delete any documents, information, or other content.
THIRD-PARTY CONTENT…
Third-party content may appear on the Site or may be accessible via links from the Site. We are not responsible for and assume no liability for any mistakes, misstatements of law, defamation, omissions, falsehood, obscenity, pornography, or profanity in the statements, opinions, representations, or any other form of content on the Site. You understand that the information and opinions in the third-party content represent solely the thoughts of the author and are neither endorsed by nor does it necessarily reflect our beliefs.
UNLAWFUL ACTIVITY…
We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, e-mail addresses, usage history, posted materials, IP addresses and traffic information.
LIMITATION OF LIABILITY…
The Solid Mount™ is warranted against the manufacturer’s defects for one year from the date of purchase. The extent of any liability is to replace or repair the mounting bracket or hardware as decided upon by the manufacturer. If purchased from a 3rd party look to them for their warranty information. We and any Affiliated Party shall not be liable for any loss, injury, claim, liability or damage of any kind resulting in any way from any errors in or omissions from the Site or any products obtainable therefrom, the unavailability or interruption of the Site or any features thereof, your use of the Site, the content contained on the Site, or any delay or failure in performance beyond the control of a Covered Party. In no event shall our company or its agents be liable for any damages including, but not limited to, direct, indirect, special, punitive, incidental or consequential, or other losses arising out of the use of or inability to use our products the aggregate liability of us and the affiliated parties in connection with any claim arising out of or relating to the site and/or the products, information, documents and services provided herein or hereby shall not exceed the cost of the Solid Mount and that amount shall be instead of all other remedies which you may have against us and any affiliated party.
PAYMENTS…
You represent and warrant that if you are purchasing something from us or Merchants that any credit information you supply is true and complete, charges incurred by you will be honored by your credit card company, and you will pay the charges incurred by you at the posted prices, including any applicable taxes.
GOVERNING LAW AND JURISDICTION…
By accessing this website, you agree that all matters relating to your access to and use of this website and/or its products shall be governed by the statutes and laws of the State of California, without regard to the conflict of laws principles thereof. The parties specifically disclaim the U.N. Convention on Contracts for the International Sale of Goods. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the state and federal courts of Orange County, California concerning any such matters relating to your access or use of this website and/or its products.
Trademarks and Copyrights…
Back to Basics Innovative Design, all page headers, custom graphics or photographs, and button icons are service marks, trademarks, copyright, and/or trade dress of Back to Basics Innovative Design. Product names and company names or logos cited herein may be the property of their respective owners and are used solely to refer to those parties and/or their products. No other use is intended.
Copyrights…
All software, website design, text, graphics, and the arrangement thereof, is Copyright © by Back to Basics Innovative Design. ALL RIGHTS RESERVED. Permission is granted to reproduce portions of this website for the sole purpose of placing an order with Back to Basics Innovative Design. Any other use of materials on this website – including reproduction for purposes other than those noted above, modification, distribution, or republication – without the prior written permission of Back to Basics Innovative Design is strictly prohibited. Product images are copyrighted by Back to Basics Innovative Design and may also be copyrighted by the manufacturers of those products or their designers. You may not copy or use these images in any way, except as part of using this website. Copyrighted images are used on this website pursuant to 17USC113(c) and no other use is intended.
Safety IMPORTANT CAUTION: Grab bars are safety supports only when installed properly and securely. Make sure to securely attach grab bars to the stud to provide safety in use. Grab bars should be installed as recommended in the standard for Grab bars, ASTM F446-85(90) and/or ANSI A117.1 along with your local building codes. Grab bars should be mounted horizontally, approximately 33-36” above the floor, except where a supplemental Grab bar or fixture is installed in relation to a fixture or surface. The manufacturer shall have no responsibility for failure resulting from improper installations.
Our company reserves the right to change or modify the terms and conditions without prior notice.
For more information on The Solid Mount™, we suggest that you take a look at the installation instruction page/Video or this link for more answers
Effective 2/2021
